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Fire & Water - Cleanup & Restoration

Third Party Certification: Upholding Standards and Maintaining Excellence

2/20/2019 (Permalink)

Why SERVPRO Third Party Certification: Upholding Standards and Maintaining Excellence Recommend certified mitigation professionals to your clients.

Upholding Standards And Maintaining Excellence

When homes in Grove, TN need remediation, you want to be sure that the company handling the problem adheres to the highest industry standards. The standards for the restoration industry are set by the Institute of Inspection Cleaning and Restoration Certification. The IICRC is a third party certification organization, which means it approves instructors and schools to teach the skills needed to meet its values of expertise, integrity and excellence.

Expertise

Training programs such as the ones offered by SERVPRO are IICRC-certified. Classes are offered in various categories:

Receiving a mitigation certificate after completing these courses means that the individual has the knowledge needed to do the job right. When clients hire someone to fix a problem in their homes, you want to be able to verify that the technicians are certified mitigation experts.

Integrity

It is not enough that technicians know what they are doing. They also need to be honest and trustworthy. When a company or individual is certified by the IICRC, you know you have found someone on whom you can rely. They adhere to a strict standard of ethics and can be expected to be upfront about their assessment and treatment of your clients' homes. 

Excellence

When specialists are trained by a certified school or instructor, they learn how to exhibit high standards of service. Continuing education courses improve knowledge, turning technicians into industry leaders. These classes also serve to educate insurance and real estate professionals regarding various mitigation processes. Shared knowledge strengthens these partnerships so that together, they can offer more excellent service to the customers they share.

A third party certification organization sets the industry standard that all mitigation professionals must meet. The values of the IICRC are reflected in each training program and instructor it approves. To ensure quality, professional service, recommend certified mitigation professionals to your clients.

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