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Fire & Water - Cleanup & Restoration

November CE Class

11/9/2015 (Permalink)

Production Manager Chuck Tucker demonstrates effective fire/smoke cleaning methods.

SERVPRO of Bartlett/Cordova Hosts CE Class for Local Insurance Professionals

The team at SERVPRO of Bartlett/Cordova/East Memphis would like to thank all of our insurance agents and adjusters who helped make our November’s continuing education class a success. In partnership with the Memphis Better Business Bureau, we were able to present classes in “Property Fire Damage Restoration” and “Ethics”. Over 20 of our local agents and adjusters from Tennessee, Arkansas, and Mississippi now have a greater understanding about what it takes to help their insured after a fire or water damage to get their lives back to normal as quickly as possible. Each course is designed to teach and explain the special procedures and materials used by restoration specialists after one of these disasters and how to best serve the customer from both a mitigation and insurance standpoint. Our agents and adjusters now have a better understanding of how we can drastically reduce both cost and down time for their insured by acting quickly and doing things the proper way.

 We would also all like to thank Mrs. Mary Busey , our corporate CE Instructor, for taking the time to come all the way from Nashville to make sure this event was a success. Mary has 20 years in the insurance business and we are proud to have her on the SERVPRO team. She has the ability to keep her classes relevant to the insurance industry and explain it in a way that keeps her students engaged. Our fire production manager Chuck Tucker and our “go to” lady Maria Shumpert were also able to take time out of their busy schedules to do some hands on demonstrations and answer some questions. Both of these guys have years of experience and are IICRC certified in many of the disciplines necessary to be true industry professionals. All and all, I’d say that this November’s class was both fun and informative, and all of the attendees had fun while learning something new and getting those all important C.E. credits.

Last but not least we would like to thank Swanky’s for setting up that fantastic taco bar for lunch. That was a hit for everyone and as always, it was hot and delicious. So thank you again to all who helped make this a fun day of learning and keep your eyes open for our future continuing education classes. Not only will you get your credits, but you’ll have fun doing it and gain a better understanding of the restoration industry and how to better serve your insured when it counts the most.

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