Recent Posts

Common Water Issues for Businesses

1/13/2020 (Permalink)

Commercial Water Damage Water Damage Picture

For a commercial property owner, unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action.

Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property.

Sprinkler Water Damage

1/13/2020 (Permalink)

Sprinkler Busted Sprinkler

A fire in a commercial business or a property managed real estate complex can be devastating, but when you add in the additional damages from the sprinkler systems kicking on, the commercial damages are enormous. Businesses and apartment complexes cannot afford to close for a day; it affects the lives of many different individuals. SERVPRO of East Memphis offers 24/7 commercial damage services to get commercial businesses back on their feet in as little time as possible.

Using SERVPRO of East Memphis commercial services is like a one stop shop. Continuing with the example, if a fire burns through a commercial business and the sprinkler system turns on, there are going to be both fire and water damages. SERVPRO’s commercial services are an umbrella term that extends our normal services into a commercial setting. SERVPRO is able to simultaneously treat fire and water damages. Our commercial services reduce the cost that businesses pay because they do not need to look for multiple companies. The other additional benefit to SERVPRO is that they are essentially a liaison between insurance companies and clients.

Unfortunately, disasters are not preventable, but companies like SERVPRO are there to make it “Like it never even happened,” with their residential and commercial services. For questions regarding SERVPRO of East Memphis’ commercial services, contact the office at 901.382.0900, visit the website, or message them on Facebook!

How to Restore Your Home After A Pipe Bursts

12/11/2019 (Permalink)

Opening windows and doors to the outside will help to circulate the air and to air out the house

How to Restore Your Home After A Pipe Bursts

One thing runs through your mind when you have a pipe break in your home—panic. All of this water could cause a lot of destruction in a short amount of time. How do you stop the water? How are you going to remove all the water? What about damage to your home and the possessions that occupy it? The first step is to turn off the water supply. Next, it’s important to act immediately so as to incur as little damage as possible.

1. Circulate the Air and Air Out the House

Opening windows and doors to the outside will help to circulate the air and to air out the house. Ideally, the air outside will be warmer than the humid air inside the house. Turn on all fans so that the humid air can be blown outside.

2. Remove Standing Water

A pipe break means that you’ll have standing water in your home. A wet/dry vacuum is a safe and very effective method of removing standing water quickly. If you don’t have one, use a mop and some towels to soak up the water.

3. Dehumidify

Air conditioners are designed to remove moisture from the air, so your HVAC system can assist in the drying process. Dehumidifiers work best in an enclosed area, so at this point, you’ll want to close all windows and doors that lead to the outside. Also, close doors to the rooms that have a running dehumidifier. Regularly check and empty the water tanks.

4. Remove/Discard Affected Items

Mold can start growing within 24 hours of water exposure, so it’s important to start removing water-damaged items immediately. Water-logged carpet can be a particularly big problem, as water can easily soak through to the padding and even to the subfloor. This can cause not only mold growth but also structural damage if not properly handled.
After a pipe break in your home in Cordova, TN, you may feel inept performing the complete restoration process. Then, it’s time to hire water damage cleanup professionals.

5 Steps of the Restoration Process

11/27/2019 (Permalink)

Kitchen fire damage can happen anytime.

When you think of fire restoration, you probably think of the end result of fire damage cleanup, when everything that was destroyed gets rebuilt. Before they can rebuild, however, fire damage experts in Memphis, TN, have to do a lot of cleanup and damage repair. There are several steps of mitigation that technicians have to work through in order to get to the final stage of restoration.

1. Assessment

Before technicians do anything, they have to see how bad the damage is. Therefore, the first thing they will do when they arrive is assess the damage to your home. They know they will likely need to contend with fire, water, soot and smoke damage.

2. Water Damage Repair

Firefighters usually have to use a lot of water to extinguish the flames. Unfortunately, this means your home probably has a lot of water damage. Excess water must be extracted, and the affected area needs to be dried.

3. Smoke and Soot Damage Repair

Smoke and soot get everywhere during a fire. Before fire restoration can take place, all of it has to be removed out of every crack and crevice.

4. General Cleaning

After the major issues have been tackled, there is probably still some minor damage cleaning that needs to be done before the structure can be rebuilt. Any materials that are damaged or have sustained secondary damage must be repaired or removed. All surfaces must be disinfected to get rid of bacteria or other microbes.

5. Restoration

Finally, after everything is cleaned, restoration specialists can begin to rebuild your home. They not only replace the parts of the structure that were not salvageable but also make sure the rebuild matches the remaining structure so that the final outcome looks "Like it never even happened."

Technicians have to do a lot of work to restore your home after a fire. Fire restoration is merely the final step of the process of making your home livable again.

3 Tips for Removing Mold Damage from Household Items

11/27/2019 (Permalink)

If you experience mold damage in your home, give the professionals a call

If your Memphis, TN, home has experienced flooding, you may be looking at the possibility of having to do a mold cleaning for some of your household items. Planning this process may seem like a daunting task. Fortunately, there are a few steps you can take to help make cleaning your items easier.

1. Sort Items by Type

If you find mold damage in your home your first step should be to contact a professional for cleanup. Afterwards, you can begin the process of going over any items you may wish to save. It's important to sort through these items as those with extensive damage may need to be removed permanently. Other items should be sorted by type such as cloth, wood or other materials.

2. Use the Appropriate Cleaning Method

Because the appropriate mold cleaning method for each item will vary depending on the items type of material, it's best to contact a professional for cleaning. Mold killing upholstery cleaners or detergents may be used on cloth items, while a wipe-on solution may be suitable for disinfecting solid items such as desks or cabinetry.

3. Contact a Professional

If you experience mold damage to your household items it's best to contact a local mold remediation service as quickly as possible. These professionals will not only be able to tell you if the items in question are salvageable, but they should be able to remove the mold from your home and recommend mitigation steps for the future. If an item can be saved these professionals will also be able to recommend the best method to do so.

When beginning the mold cleaning process for your home it’s important to remember that different cleaning methods will be required for different item types. It’s also important to contact a professional for help and listen to any recommendations they may give for future mitigation.

4 Steps for Drying Out Your Crawl Space

11/14/2019 (Permalink)

Workman with protective suit crawling under house from crawlspace

4 Steps for Drying Out Your Crawl Space

A heavy storm can do a lot of damage to your home in Bartlett, TN, and flooding doesn't always happen in the most obvious places. If you find standing water in your crawl space after a rainstorm, you may need the help of water restoration specialists to dry it out. These certified technicians have the right equipment and experience to remove the water and make sure no residual damage lingers. Here are the steps they take to do so.

1. Extraction

You may have a well-maintained sump pump in your crawl space, but an industrial pump on a truck mount can get the water out faster. Once technicians arrive and assess the situation, they will probably want to remove the excess water immediately. The sooner it is extracted, the less damage it can do to your house.

2. Debris Removal

When your crawl space flooded, it is likely that debris washed in with the storm water. Other items already in the space may have been submerged. Experts can use a trash pump to remove everything from the area.

3. Cleanup

The extent of the cleanup process depends mostly on how much water flooded the crawl space and how long it was sitting there. Technicians may have to use special equipment to remove water-damaged materials. Then the contaminated area must be thoroughly disinfected to get rid of any bacteria that came in with the stormwater.

4. Drying

After the space is clean, technicians must make sure no excess moisture remains. The drying process can help keep secondary damage such as mold growth from occurring. Only after the space is completely dry can any necessary rebuilding take place.
It may seem simple to remove water from your crawl space with only your sump pump. If you want to ensure that you avoid further damage, though, it's best to entrust the process to professionals with the experience and equipment to handle it.

How to Handle Damaged Belongings After a Flood

10/28/2019 (Permalink)

Documents damaged by water

How to Handle Damaged Belongings After a Flood

If your building was damaged during a storm in Memphis, TN, the items inside may have been affected as well. If this is the case, it can be difficult to determine how you should proceed. If you are unsure about how your belongings should be treated, the following content cleaning information may help you.

1. Curtains and Other Fabrics

Because these materials are porous, they can absorb a lot of water. This can be especially troublesome when black water is involved. It carries a high level of contaminants such as waste, mud and bacteria that can be difficult to remove. While you may be able to salvage some porous items with a thorough cleaning, some of them may need to be thrown out.

2. Hard Surfaces and Non-Porous Items

Content cleaning for objects with hard, non-porous surfaces is generally much easier. Because the contaminated water is not absorbed, you don’t need to worry about bacteria lingering beneath the surface. With these items, scrubbing them with an anti-bacterial cleaner will likely be enough to sanitize them.

3. Artwork and Paper Items

These items can be important and sometimes irreplaceable, so it can be upsetting when they are damaged in a flood. The good news is that they are not necessarily ruined beyond repair. A professional service will likely have access to high-quality equipment that will be able to dry these items and remove the bacteria and other contaminants.

4. Electronics and Equipment

Like porous materials, electronics can be difficult to save if they have been damaged by contaminated water. For the best results, you should have them taken to a professional right away for inspection. Do not attempt to use these items before you know it is safe as you may cause more damage.
If your items have been damaged by contaminated water, then the best thing to do is have content cleaning done by a professional. A cleanup and restoration service can salvage many of your belongings and can perform any necessary repairs on your building as well.

5 Things To Know About Water Damage

10/15/2019 (Permalink)

Water damage in a Germantown, TN home

5 Things To Know About Water Damage

Your Germantown, TN, home may be at risk for a pipe burst which could lead to water damage. Fortunately, there are a number things you can know ahead of time that may help you take the proper mitigation steps. Here are five important pieces of information.

1. It Has Various Sources

It's important to note that water damage can come from various sources. These may include storm rains, a broken water line, sewage overflow, and pooling from rain water against your home's foundation.

2. Long Term Damage Can Occur

If any flooding if your home has left unattended I can lead to long-term damage. This may include structural damage as well as potential mold issues.

3. It’s Important To Act Quickly

To avoid long-term damages it's important to act as quickly as possible in the event you have a pipe burst or other source of water damage. Doing so can help you prevent possible long-term problems. If you find water damage in your home you may wish to contact a restoration service as quickly as you can.

4. Cleanup May Require Several Steps

You may also wish to know that the cleaning process can require several steps depending on the type of flooding. Water must first be removed, the area thoroughly dried, sanitation steps may be required, and then repairs can be made.

5. Restoration is Possible

If you do find water damage in your home it's important to contact a local water damage restoration service. These professionals can help you restore your home to look like none of the damage ever occurred.
There are a few things to know about water damage that could help you take the proper mitigation steps against a potential pipe burst. Water damage can occur in a number of ways, if left unattended long-term damage may be a problem, and it's important act quickly whenever you find any damage of this type. Fortunately, a local water restoration professional can help you make repairs.

Charcoal Grill Fire Safety

10/7/2019 (Permalink)

For many people, the arrival of nice weather in Cordova, TN calls for grilling out with friends

Follow These Tips To Avoid A Barbecue Fire

For many people, the arrival of nice weather in Cordova, TN calls for grilling out with friends and family. Unfortunately, a grill fire is a real safety hazard in the right combination of circumstances. A fun get-together can turn into a disaster in a hurry. You can avoid a barbecue fire by following these tips:

1. Keep the Grill in a Safe Location

Keep the grill outside on a level surface at least 10 feet from buildings and other flammable objects. Never grill under an overhang or in an enclosed area. Be sure to monitor it closely until it cools.

2. Keep Children and Pets at a Distance

Children and pets should be kept at least three feet away from the grill. Make sure that pets on tie-downs cannot reach the grill; they can wrap their line around the grill and pull it over. It will keep them at a safe distance in the event that a grill fire occurs.

3. Be Mindful of Loose Clothing

Make sure that you wear appropriate attire when you grill. You can tie back everything with an apron. For added safety use long tongs and spatulas and wear heat resistant grill gloves.

4. Use a Chimney Starter

A chimney starter is a much safer option than lighter fluid. It will also light the coals more evenly.

5. Practice the Two-Zone Method

This simple, versatile method creates a much safer grilling experience. Put the hot charcoal on one side of the grill and leave the other side empty. If a flare-up occurs, move the food to the other side until the flame subsides, then move it back to continue cooking. The two-zone method can improve the quality of your food because it creates a side for searing and another side for flame-free slow cooking.
Keep a fire extinguisher close by. Do NOT use water; it can make a grease fire flare up. Instead, close the grill lid until the flare-up subsides. If your house sustains fire damage or smoke damage from a grill fire, fire cleanup experts can return it to its original state.

Why You Should Hire a Mold Remediation Specialist

9/23/2019 (Permalink)

Hire the right company to successfully take care of the mold problem in your home

Sometimes the removal of mold from your home is not a DIY situation. No amount of scrubbing and bleaching and elbow grease is going to get rid of it. When it’s time to call in a professional in Bartlett, TN, how do you know which company to choose? A business with certified mold removal and remediation specialists should be your top choice.

The Benefits of Hiring a Certified Mold Remediation Company

A mold removal and remediation company should have certified mold specialists on staff. These are technicians who understand the way mold operates. Those who work in the restoration industry should be qualified.

Training – Specialists holding a mold certification take courses to become experts in this field. They continue their education to stay up to date on the newest techniques for removal and remediation.
Standards – The Institute of Inspection, Cleaning and Restoration Certification is the industry’s certification agency. A certified technician is held to the IICRC's high standards.
Expertise – A person can sit for the exam after working in mold remediation for a year to receive certification. A certified and experienced technician can answer your questions about mold removal and remediation in a way you can understand.
Insurance – Most likely your insurance company will want to work with a company with certified specialists. Your insurer may give you a list of specialists. Make sure they are reliable companies.

The Mold Removal Specialist

Check that the technician is certified and that you are comfortable with the level of expertise demonstrated. Keep asking until you are comfortable that the person coming into your house can take care of the problem. The professional who works for you should have a certificate showing proof of training. Verify the training, standards and expertise of the company you hire.
You can receive peace of mind when you work with a certified mold removal and remediation specialist. Hire the right person to successfully take care of the problem of mold in your home.